Notice Period
We ask for at least 14 days’ notice if you need to cancel your booking. The more notice you can give, the better – this helps us keep our schedule running smoothly.
How to Cancel
Just drop us an email at hello@handymaam.co.uk.
Deposit & Fees
Booking Deposit: Your job is only confirmed once the deposit is paid. Dates aren’t held without payment and may be offered to others if the deposit hasn’t been received.
Refund Policy
Cancellations made more than 30 days in advance will receive a full refund.
Cancellations made 14-30 days in advance will receive a 50% refund.
Cancellations within 14 days are non-refundable.
This policy helps cover any time or materials we’ve already invested in your scheduled work.
Rescheduling
Rescheduling Fee: If you need to reschedule within the 14-day period, a rescheduling fee will apply. The fee will be dependent on the quote amount and size of the job.
Availability: We’ll do our best to fit you in on a new date, depending on our schedule.
How to Cancel or Reschedule
To cancel or reschedule, please reach out to us at hello@handymaam.co.uk.
Provide your name, the service date, and whether you’re cancelling or rescheduling.
Contact Us
If you have any questions, feel free to contact us at hello@handymaam.co.uk.